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News MoniMobile 06/13/2016
 IRVING, Texas – June 14, 2016 – Nautilus Hyosung America (Hyosung), the largest and fastest
growing ATM provider in the United States, today announced the availability of its new,
patent-pending mobile application, which allows merchants and ATM operators to manage
Hyosung ATMs with ease and efficiency. The merchant app is now available for free download
on the Android platform, with iOS availability coming later this year.
“This app will truly revolutionize the way ATM operators and merchants interact with and
manage their ATMs,” said Jason Kuhn, vice president of retail product marketing and planning
at Hyosung. “There is nothing like MoniMobile on the market today that can help cut costs by
giving users direct, real-time control of ATM management.”
By scanning their Hyosung ATM’s unique QR code, MoniMobile users will immediately have
detailed identifying information at their fingertips, including:
• ATM model and serial number
• Terminal ID
• Card reader type
• Encryption PIN pad type
• Location name and address
• Current software version
In the event of an error, Merchants can now simply scan a prompted QR code on the ATM
screen, and the app will provide the error code description and corrective action. Many codes
are even accompanied by a video demonstrating how to fix the problem.
In addition, MoniMobile helps merchants with tasks that previously would have resulted in
downtime and service calls to the independent ATM deployers (IAD). Now, users can view
easy-to-follow “how-to” videos for routine maintenance activities such as:
• Loading receipt paper
• Loading the cash cassette
• Updating the cash balance in the admin menus
• Clearing a note jam
• Clearing a paper jam
“The foundation of our company is based on innovation” said Nancy Daniels, chief operating
officer at Hyosung. “We are proud to continue building on that foundation with the
development of this invaluable tool for our industry.”
Hyosung will also be launching a MoniMobile app for independent sales organizations (ISO)
later this summer. The ISO-specific app will include technical how-to videos, the ability to
receive service requests and escalate service calls, and details on how to load and update
software.
About Nautilus Hyosung America
Hyosung is the North American subsidiary of South Korea-based Hyosung, Inc., a global leader
in providing ATMs to the retail off-premises and financial institution markets. Since entering
the North American market in 1998, Hyosung has become the largest provider of ATMs
in the United States. Hyosung is headquartered in Irving, Texas, and provides research and
development support in its Global Software Center in Dayton, Ohio.
Contact: Sonet le Roux
Nautilus Hyosung America
(972) 350-7628
sonet.leroux@nhausa.com
Media contact: Daniel Martin
Richards Partners
214-891-5722
daniel_martin@richards.com
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